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Oxygen Concentrator Instructions
CPAP Instructions
Customer Account Agreement
Customer Bill of Rights
Emergency Assistance
Home Safety Instruction Sheet
Medicare Supplier Standards
Oxygen Safety Instructions
Portable 02 Instructions
Respiratory Cleaning Instructions
Sleep Apnea Questionaire
Trucker Sleep Apnea Powerpoint Presentation
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Home Respiratory


Our Location
13777 Ballantyne Corporate Place Suite # 335
Charlotte, NC 28277
Ph: 704-542-2727 | Fx: 704-542-5121 | Toll Free: 877-397-2727

Using Your Oxygen Concentrator


Doctor’s Rx: O2 @ ____ LPM, ________ (cont., PRN, etc.)

1) Concentrator Placement:
  • Plug unit into appropriate electrical outlet. DO NOT plug into extension cords or multi-outlet adaptors
  • DO NOT use as a table. NEVER place anything on top of concentrators (drinks, plants, books, papers, covers, etc.
  • TURN ON concentrator with power switch:
    • Motor should begin to run
    • ALARM will sound for a few seconds until pressure is reached.
      • Rotate flow control: Turn knob until prescribed liter flow appears
      • Flow “Tube”: Adjust knob until the MIDDLE OF THE BALL is at the prescribed liter flow.
  • Fill humidifier jar (do not exceed max level) with distilled water and attach humidifier jar, extension tubing, and nasal cannula to concentrator outlet.


2) Fit nasal cannula to face:
  • Insert the two prongs into nose. (prongs must point upward and curve into nostrils))
  • Slide tubing over and behind each ear.
  • Slide adjustor upward under chin. (NOT TOO TIGHT)
  • Use the concentrator:
    • AT THE PRESCRIBED LITER FLOW. (NO MORE / NO LESS)
    • FOR THE NUMBER OF HOURS EACH DAY AS PRESCRIBED.
    • FOR THE PRESCRIBED ACTIVITIES.


3) Cleaning & Disinfecting:
  • Clean Humidifier Jar as directed in Respiratory Cleaning Instructions provided to you.
  • Wipe concentrator with a clean, damp (water only) cloth.
  • NEVER SPRAY ANYTHINGON OR INTO THE CONCENTRATOR, SUCH AS FANTASTIC, FORMULA 409, PINESOL, ETC.


Home Respiratory


Our Location
13777 Ballantyne Corporate Place Suite # 335
Charlotte, NC 28277
Ph: 704-542-2727 | Fx: 704-542-5121 | Toll Free: 877-397-2727

Using Your Nasal CPAP / BiPAP


Doctor’s Rx: CPAP / BiPAP @ ________________________

1) Check to be sure your mask and tubing have been properly cleaned and are ready for use. (See cleaning instructions). Then, connected the tubing securely to the blower unit.

2) Check to be sure your heated humidifier water chamber is filled to the proper level with distilled water.

3) Place the headgear and mask over your head, position the forehead support, and gently secure the upper headgear straps. Adjust the mask so that it creates a seal around the nose.

4) Gently tighten the headgear straps until the mask holds its position. Air flowing thru the mask will inflate the soft silicone membrane and form a secure seal. (Do Not over tighten the headgear straps)

5) Attach the tubing to the mask using the quick connect device. Turn the blower unit on by pressing the start button. This will deliver the prescribed airflow.
(Remember to keep your mouth closed, relax, and breathe slow and deep breaths until you become comfortable with the pressure sensation)

6) If falling asleep with full pressure is difficult, you may choose to press the “ramp” button to lower the pressure while you fall asleep.

and “Sleep Well”


Home Respiratory


Our Location
13777 Ballantyne Corporate Place Suite # 335
Charlotte, NC 28277
Ph: 704-542-2727 | Fx: 704-542-5121 | Toll Free: 877-397-2727

Customer Account Agreement


Please take time to read carefully

1) Unless prior arrangements have been made with the Bookkeeping Department, full payment of the patient’s portion of the bill is required each and every month.

2) Unless prior arrangements have been made with the Bookkeeping Department, the patient is ultimately responsible for any and all portions of the bill not paid by the insurance.

3) If you believe there is an error on your bill, please contact the Billing Department immediately as your payment is due within 10 days of receipt of your statement.

4) There is a minimum one-month rental period on all rented equipment.

5) When insurance is being filed, rent will be on a monthly basis only.

6) One month’s rent only will be applied to the purchase price of any rented equipment.

7) Non-Emergency Service Calls or Supplies delivered at times other than normal business hours will incur an additional $50.00 delivery charge not covered by insurance.

Home Respiratory


Our Location
13777 Ballantyne Corporate Place Suite # 335
Charlotte, NC 28277
Ph: 704-542-2727 | Fx: 704-542-5121 | Toll Free: 877-397-2727

Customer Bill of Rights

Your doctor has determined that it is in your best interest to refer you to Home Respiratory for your home equipment services. As a client of this company you have the rights to:


1) Be fully informed in advance about service/care to be provided and any modifications to the service/care plan.

2) Participate in the development and periodic revision of the plan of service/care.

3) Informed consent and refusal of service/care or treatment after the consequences of refusing service/care or treatment are fully presented

4) Be informed in advance of charges, including payment for service/care expected from third parties and any charges for which the client/patient will be responsible.

5) Have ones property and person treated with respect, consideration, and recognition of client/patient dignity and individuality.

6) Be able to identify visiting staff members through proper identification.

7) Voice grievances/complaints or recommend changes in policy, staff, or service/care without restraint, interference, coercion, discrimination, reprisal or unreasonable interruption in service.

8) Choose a health care provider.

9) Confidentiality and privacy of all information contained in the client/patient record and of the Protected Health Information

10) Receive appropriate service/care without discrimination in accordance with physicians orders regardless of race, religion, politics, sex, social status, age, handicap, and/ or disease.

11) Be informed of financial benefits when referred to an organization.

12) Be fully informed of ones responsibilities regarding home care equipment and services.

13) Be informed of provider service/care limitations.


Customer Responsibilities

1) Customer agrees that rental equipment will be used with reasonable care, not altered or modified, and returned in good condition. (normal wear accepted).

2) Customer agrees to report to this company any malfunction or defects in the equipment.

3) Customer agrees to use the equipment for the purposes so indicated and in compliance with the doctors prescription.

4) Customer agrees to keep the equipment in his/her possession and at the address which it was delivered, unless otherwise authorized by this company.

5) Customer agrees to notify this company of any change of address, insurance, or phone number.

6) Customer agrees to accept all financial responsibility for medical equipment furnished by this company.

Home Respiratory


Our Location
13777 Ballantyne Corporate Place Suite # 335
Charlotte, NC 28277
Ph: 704-542-2727 | Fx: 704-542-5121 | Toll Free: 877-397-2727

Emergency Assistance / Evacuation Request Form

If you feel you will need special assistance in a power outage or disaster emergency, please click the pdf icon to your left and download this form, fill it out, and then send this form to your power company so that they may add you to there list of customers that require special assistance in an emergency.

Home Respiratory


Our Location
13777 Ballantyne Corporate Place Suite # 335
Charlotte, NC 28277
Ph: 704-542-2727 | Fx: 704-542-5121 | Toll Free: 877-397-2727

HOME SAFETY INFORMATION SHEET

GENERAL

Remove scatter rugs to avoid falls. Remove clutter to avoid risk of fire hazard. Avoid octopus plugs and overloading electrical outlets. Dont stretch electrical cords or allow them to lie in traffic areas. Keep all medicines in original containers, store out of reach of children. Post emergency numbers and keep phone in an accessible location.

STAIRS/RAMPS

Stairs and ramps within or outside the home can present a risk of falling for patients. All ramps and stairs should have non-slip surface (i.e., textured strips, and carpeting). All should have handrails in place. Keep stairs clear of objects that could cause falls. Stairways should be well lit. Use child safety gates at top and bottom of stairs.

KITCHEN

Use a chair to prevent fatigue when possible in doing kitchen work. Place items used in cooking in easy reach to lesson reaching and bending. Use pot holders or insulated mitts for handling hot items. Avoid loose clothing (i.e., flowing sleeves, scarves) when using stove to prevent risk of burns. Turn pot handles inward and use back burners. Keep high chairs and stools away from stove. Keep sharp objects out of reach. Use caution with hot fluids and test food temperature before consuming. Never warm formula in the microwave oven.

BATHROOMS

Use non-slip carpets/rugs to prevent falls on wet floor. Use mats or non-slip strips in tub. Keep hot water temperature 120 degrees or less to prevent burns. Leave light on at night to lesson risk of falls. Consider grab bars and/or raised toilet seats for weakened patients. Use tub chair to allow patients to bathe without sitting down into tub. Never leave a child unattended in the bathtub. Keep all electrical appliances away from water.

BEDROOM

Keep phone, other items needed by patient near bedside to lessen risk of falls due to frequently getting up. Use night-lights to lessen accidents in the dark. Keep baby cribs away from drapery and electrical cords. Always keep crib rails raised. Remove plastic coverings from mattresses.

FIRE SAFETY

Install smoke detectors on all home levels. Check batteries often. Keep a fire extinguisher in the home and check it frequently. Plan a route of escape known to all home members. Use Tot Finder stickers on childrens bedroom windows. Keep matches/lighters out of reach of children. Store gasoline/flammable liquids in proper containers. Use screen with fireplaces and wood stoves. Use outlet covers on all unused outlets. Never smoke in bed.

ELECTRICAL

Avoid octopus plugs and overloading circuits. If necessary to use extension cords, use heavy type. Do not allow electrical cords to be placed under rugs. Use protective outlet caps to protect children from electrical shock. Patients are responsible for ensuring that their electrical outlets are grounded for the safe use of SUMMIT REHAB SOLUTIONS, INC. equipment. If you are uncertain of the electrical safety of your home, it is strongly recommended that you contact a licensed electrician to evaluate your residence.

CHOKING

Avoid eating food too quickly. Take small bites and chew well. Keep children seated while eating. Never prop a baby bottle. Become familiar with the Heimlich Maneuver. Avoid small toys that could easily choke children.

POISONING

Keep poison control numbers posted near the phone. Keep cleaning supplies separate from food products. Keep medicine out of reach of children. Dont refer to medicine as candy. Remove poisonous plants from the home.

MOTOR VEHICLE SAFETY

Always use safety restraints when in any vehicle. Adults should utilize both the lap and shoulder belts. Children should be restrained appropriately for their age. Use car seats appropriate to the childs age and weight. Secure all equipment that you are transporting. Always obey traffic laws and be a defensive driver.

OTHER

Use caution with automatic garage doors. Choose toys appropriate to childs age. Avoid storage bins with lids (i.e., toy chests).

Home Respiratory


Our Location
13777 Ballantyne Corporate Place Suite # 335
Charlotte, NC 28277
Ph: 704-542-2727 | Fx: 704-542-5121 | Toll Free: 877-397-2727

Medicare Supplier Standards

1) A supplier must be in compliance with all applicable federal and state licensure and regulatory requirements.
2) A supplier must provide complete and accurate information on the DMEPOS supplier application. Any changes to this information must be reported to the National Supplier Clearinghouse within 30 days.
3) An authorized individual (one whose signature is binding) must sign the application for billing privileges.
4) A supplier must fill orders from its own inventory, or must contract with other companies for the purchase of items necessary to fill the order. A supplier may not contract with any entity that is currently excluded from the Medicare program, any state health care programs, or from any other federal procurement or non-procurement programs.
5) A supplier must advise beneficiaries that they may rent or purchase inexpensive or routinely purchased durable medical equipment, and of the purchase option for capped rental equipment.
6) A supplier must notify beneficiaries of warranty coverage and honor all warranties under applicable state law, and repair or replace free of charge Medicare covered items that are under warranty.
7) A supplier must maintain a physical facility on an appropriate site.
8) A supplier must permit CMS (formerly HCFA), or its agents to conduct on-site inspections to ascertain the supplier's compliance with these standards. The supplier location must be accessible to beneficiaries during reasonable business hours, and must maintain a visible sign and posted hours of operation.
9) A supplier must maintain a primary business telephone listed under the name of the business in a local directory or toll free number available through directory assistance. The exclusive use of a beeper, answering machine or cell phone is prohibited.
10) A supplier must have comprehensive liability insurance in the amount of at least $300,000 that covers both the supplier's place of business and all customers and employees of the supplier. If the supplier manufactures its own items, this insurance must also cover product liability and completed operations.
11) A supplier must agree not to initiate telephone contact with beneficiaries, with a few exceptions allowed. This standard prohibits suppliers from calling beneficiaries in order to solicit new business.
12) A supplier is responsible for delivery and must instruct beneficiaries on use of Medicare covered items, and maintain proof of delivery.
13) A supplier must answer questions and respond to complaints of beneficiaries, and maintain documentation of such contacts.
14) A supplier must maintain and replace at no charge or repair directly, or through a service contract with another company, Medicare covered items it has rented to beneficiaries.
15) A supplier must accept returns of substandard (less than full quality for the particular item) or unsuitable items (inappropriate for the beneficiary at the time it was fitted and rented or sold) from beneficiaries.
16) A supplier must disclose these supplier standards to each beneficiary to whom it supplies a Medicare covered item.
17) A supplier must disclose to the government any person having ownership, financial, or control interest in the supplier.
18) A supplier must not convey or reassign a supplier number; i.e., the supplier may not sell or allow another entity to use its Medicare billing number.
19) A supplier must have a complaint resolution protocol established to address beneficiary complaints that relate to these standards. A record of these complaints must be maintained at the physical facility.
20) Complaint records must include: the name, address, telephone number and health insurance claim number of the beneficiary, a summary of the complaint, and any actions taken to resolve it.
21) A supplier must agree to furnish CMS (formerly HCFA) any information required by the Medicare statute and implementing regulations.

Home Respiratory


Our Location
13777 Ballantyne Corporate Place Suite # 335
Charlotte, NC 28277
Ph: 704-542-2727 | Fx: 704-542-5121 | Toll Free: 877-397-2727

Oxygen Safety Instructions


Oxygen is a drug and is effective and safe only when used as prescribed by your physician. Never change your oxygen liter flow without first consulting your physician.


Fire Safety


  • Oxygen is not flammable and will not explode. However, oxygen does support combustion. This means that oxygen makes things burn faster and ignite easier.
  • Use and store oxygen in a well-ventilated area, because oxygen accumulates around the user and immediate surroundings.
  • Never use or store oxygen in a confined space such as a cabinet or closet.
  • Do not use petroleum-based ointments or lotions in or around your nose, such as Vaseline, Vicks, Chapstick, etc. Oxygen can react violently with these oily substances and can cause burns.
  • Keep all oxygen equipment at least eight (8) feet from any type of open flame. Take care to avoid open flames while using oxygen, including matches, fireplaces, barbeques, stoves, space heaters, candles, etc.
  • DO NOT SMOKE within eight (8) feet of the oxygen set-up or an oxygen patient.
  • Avoid using electrical appliances that produce sparks, such as electric razors and friction toys.
  • Use of a smoke detector and fire extinguisher is recommended when using oxygen in the home.
  • Plan an evacuation route for you and your family in the event of a fire.

Oxygen Storage and Handling


  • Oxygen tanks should always be stored in a stand or cart to prevent tipping or falling. Store extra unsecured tanks by placing them flat on the floor. Do not allow tanks to stand or lean in an upright position while unsecured.
  • Do not store oxygen systems in unventilated areas such as closets and cabinets.
  • Do not store oxygen systems near heat or ignition sources.
  • Do not store oxygen systems in the trunk of a car.
  • While transporting oxygen in a vehicle, ensure containers are secure and positioned properly.
  • Oxygen should be transported in the passenger compartment of a vehicle with the windows open slightly (2-3 inches) to permit adequate ventilation.

Oxygen Concentrator Safety


  • Concentrators are electrical devices that should only be plugged into a properly grounded or polarized outlet.
  • Do not use extension cords.
  • Do not use multi-outlet adapters, such as power strips.
  • Avoid using power sources that create heat or sparks.
  • Use a power supply or electrical circuit that meets or exceeds the amperage requirements of the concentrator.

Liquid Oxygen Safety


  • Avoid direct contact with liquid oxygen as it can cause severe burns due to its extremely cold temperature.
  • Avoid touching any frosted or icy connectors of either the stationary reservoir or portable unit.
  • Avoid contact with any stream of liquid oxygen while filling portable units.
  • Keep the portable unit in an upright position. Do not lay the unit down or place on its side.

Home Respiratory


Our Location
13777 Ballantyne Corporate Place Suite # 335
Charlotte, NC 28277
Ph: 704-542-2727 | Fx: 704-542-5121 | Toll Free: 877-397-2727

Using Your Portable Oxygen Cylinder System


Doctors Rx: O2 @ ____ LPM, ________ (cont., PRN, etc.)


1) Portable Cylinder System Placement:

  • Well ventilated area (NOT IN A CLOSET)
  • Away from walls, drapes, curtains, bedspreads
  • Away from combustible materials (grease, lotions, solvents, etc.)
  • At least 6 feet from heat source (smoking, matches, stoves, heaters)

2) Portable Cylinder System Use:


  • DO NOT cover or drape anything around the cylinder
  • TURN ON cylinder by turning cylinder valve in a counterclockwise (toward the left) direction. Open the valve tow (2) or three (3) turns.
  • ADJUST LITER FLOW:
    • Gauge Flowmeter: Turn flow adjustment knob (usually to the right) until prescribed liter flow is indicated by the needle.
    • TubeFlowmeter: Adjust knob until the MIDDLE OF THE BALL is at the prescribed liter flow.
  • Fit nasal cannula to face:
    • Insert the two prongs into nose. (prongs must point upward and curve into nostrils)
    • Slide tubing over and behind each ear.
    • Slide adjustor upward under chin. (NOT TOO TIGHT)
  • Use the oxygen:
    • AT THE PRESCRIBED LITER FLOW. (NO MORE / NO LESS)
    • FOR THE NUMBER OF HOURS EACH DAY AS PRESCRIBED.
    • FOR THE PRESCRIBED ACTIVITIES.

    3) Cleaning & Disinfecting:


    • Wipe cylinder and regulator with a clean, damp (water only) cloth. NEVER SPRAY ANYTHING ON OR INTO THE REGULATOR, SUCH AS FANTASTIC, FORMULA 409, PINESOL, ETC.
    • NEVER INCREASE OR CHANGE THE PRESCRIBED LITER FLOW without your doctors permission.

Home Respiratory


Our Location
13777 Ballantyne Corporate Place Suite # 335
Charlotte, NC 28277
Ph: 704-542-2727 | Fx: 704-542-5121 | Toll Free: 877-397-2727

Cleaning and Disinfecting Your Respiratory Equipment


1) Wash the respiratory equipment items to be cleaned in warm soapy water, and rinse thoroughly.


2) Mix one (1) part white vinegar and three (3) parts water into a container that will hold the respiratory equipment items to be cleaned.


3) Soak all the items in the solution for thirty (30) minutes.


4) Rinse all the items in running water and allow to air dry. Place the items on a paper towel to dry and cover with another paper towel to prevent dust particles from settling on the cleaned items. (Do not wipe with a towel to dry)


5) Discard vinegar solution. (Do not re-use)


6) You may use equipment after rinsing or air dry and store in a zip lock plastic bag.


Home Respiratory


Our Location
13777 Ballantyne Corporate Place Suite # 335
Charlotte, NC 28277
Ph: 704-542-2727 | Fx: 704-542-5121 | Toll Free: 877-397-2727

Sleep Deficit: The Performance Killer

Sleep is a stranger to many managers. Research by leading scientists shows just how dangerous that problem is.


A Conversation with Charles A. Czeisler and Bronwyn Fryer


At 12:30 AM on June 10, 2002, Israel Lane Joubert and his family of seven set out for a long drive home following a family reunion in Beaumont, Texas. Joubert, who had hoped to reach home in faraway Fort Worth in time to get to work by 8 AM, fell asleep at the wheel, plowing the familys Chevy Suburban into the rear of a parked 18-wheeler. He survived, but his wife and five of his six children were killed.


The Joubert tragedy underscores a problem of epidemic proportions among workers who get too little sleep. In the past five years, driver fatigue has accounted for more than 1.35 million automobile accidents in the United States alone, according to the National Highway Traffic Safety Administration. The general effect of sleep deprivation on cognitive performance is well-known: Stay awake longer than 18 consecutive hours, and your reaction speed, short-term and long-term memory, ability to focus, decision-making capacity, math processing, cognitive speed, and spatial orientation all start to suffer. Cut sleep back to five or six hours a night for several days in a row, and the accumulated sleep deficit magnifies these negative effects. (Sleep deprivation is implicated in all kinds of physical maladies, too, from high blood pressure to obesity.) Nevertheless, frenzied corporate cultures still confuse sleeplessness with vitality and high performance. An ambitious manager logs 80-hour work weeks, surviving on five or six hours of sleep a night and eight cups of coffee (the world's second-most widely sold commodity, after oil) a day. A Wall Street trader goes to bed at 11 or midnight and wakes to his BlackBerry buzz at 2:30 AM to track opening activity on the DAX. A road warrior lives out of a suitcase while traveling to Tokyo, St. Louis, Miami, and Zurich, conducting business in a cloud of caffeinated jet lag. A negotiator takes a red-eye flight, hops into a rental car, and zooms through an unfamiliar city to make a delicate M&A meeting at 8 in the morning. People like this put themselves, their teams, their companies, and the general public in serious jeopardy, says Dr. Charles A. Czeisler, the Baldino Professor of Sleep Medicine at Harvard Medical School.1 To him, encouraging a culture of sleepless machismo is worse than nonsensical; it is downright dangerous, and the antithesis of intelligent management. He notes that while corporations have all kinds of policies designed to prevent employee endangermentrules against workplace smoking, drinking, drugs, sexual harassment, and so onthey sometimes push employees to the brink of self-destruction. Being on pretty much around the clock induces a level of impairment every bit as risky as intoxication. As one of the worlds leading authorities on human sleep cycles and the biology of sleep and wakefulness, Dr. Czeisler understands the physiological bases of the sleep imperative better than almost anyone. His message to corporate leaders is simple: If you want to raise performanceboth your own and your organizationsyou need to pay attention to this fundamental biological issue. In this edited interview with senior editor Bronwyn Fryer, Czeisler observes that top executives now have a critical responsibility to take sleeplessness seriously.


What does the most recent research tell us about the physiology of sleep and cognitive performance?


Four major sleep-related factors affect our cognitive performance. The kinds of work and travel schedules required of business executives today pose a severe challenge to their ability to function well, given each of these factors.


The first has to do with the homeostatic drive for sleep at night, determined largely by the number of consecutive hours that weve been awake. Throughout the waking day, human beings build up a stronger and stronger drive for sleep. Most of us think were in control of sleepthat we choose when to go to sleep and when to wake up. The fact is that when we are drowsy, the brain can seize control involuntarily. When the homeostatic pressure to sleep becomes high enough, a couple thousand neurons in the brains sleep switch ignite, as discovered by Dr. Clif Saper at Harvard Medical School. Once that happens, sleep seizes the brain like a pilot grabbing the controls. If youre behind the wheel of a car at the time, it takes just three or four seconds to be off the road.


The second major factor that determines our ability to sustain attention and maintain peak cognitive performance has to do with the total amount of sleep you manage to get over several days. If you get at least eight hours of sleep a night, your level of alertness should remain stable throughout the day, but if you have a sleep disorder or get less than that for several days, you start building a sleep deficit that makes it more difficult for the brain to function. Executives Ive observed tend to burn the candle at both ends, with 7 AM breakfast meetings and dinners that run late, for days and days. Most people cant get to sleep without some wind-down time, even if they are very tired, so these executives may not doze off until 2 in the morning. If they average four hours of sleep a night for four or five days, they develop the same level of cognitive impairment as if theyd been awake for 24 hoursequivalent to legal drunkenness. Within ten days, the level of impairment is the same as youd have going 48 hours without sleep. This greatly lengthens reaction time, impedes judgment, and interferes with problem solving. In such a state of sleep deprivation, a single beer can have the same impact on our ability to sustain performance as a whole six-pack can have on someone whos well rested.


The third factor has to do with circadian phasethe time of day in the human body that says its midnight or its dawn. A neurological timing device called the circadian pacemaker works alongside but, paradoxically, in opposition to the homeostatic drive for sleep. This circadian pacemaker sends out its strongest drive for sleep just before we habitually wake up, and its strongest drive for waking one to three hours before we usually go to bed, just when the homeostatic drive for sleep is peaking. We dont know why its set up this way, but we can speculate that it has to do with the fact that, unlike other animals, we dont take frequent catnaps throughout the day. The circadian pacemaker may help us to focus on that big project by enabling us to stay awake throughout the day in one long interval and by allowing us to consolidate sleep into one long interval at night.In the midafternoon, when weve already built up substantial homeostatic sleep drive, the circadian system has not yet come to the rescue. Thats typically the time when people are tempted to take a nap or head for the closest Starbucks or soda machine. The caffeine in the coffee temporarily blocks receptors in the brain that regulate sleep drive. Thereafter, the circadian pacemaker sends out a stronger and stronger drive for waking as the day progresses. Provided youre keeping a regular schedule, the rise in the sleep-facilitating hormone melatonin will then quiet the circadian pacemaker one to two hours before your habitual bedtime, enabling the homeostatic sleep drive to take over and allow you to get to sleep. As the homeostatic drive dissipates midway through the sleep episode, the circadian drive for sleep increases toward morning, maintaining our ability to obtain a full night of sleep. After our usual wake time, the levels of melatonin begin to decline. Normally, the two mutually opposing processes work well together, sustaining alertness throughout the day and promoting a solid night of sleep.


The fourth factor affecting performance has to do with whats called sleep inertia, the grogginess most people experience when they first wake up. Just like a car engine, the brain needs time to warm up when you awaken. The part of your brain responsible for memory consolidation doesnt function well for five to 20 minutes after you wake up and doesnt reach its peak efficiency for a couple of hours. But if you sleep on the airplane and the flight attendant wakes you up suddenly upon landing, you may find yourself at the customs station before you realize youve left your laptop and your passport behind. There is a transitional period between the time you wake up and the time your brain becomes fully functional. This is why you never want to make an important decision as soon as you are suddenly awakenedask any nurse whos had to awaken a physician at night about a patient.


Most top executives are over 40. Isnt it true that sleeping also becomes more difficult with age?


Yes, thats true. When were past the age of 40, sleep is much more fragmented than when were younger. We are more easily awakened by disturbances such as noise from the external environment and from our own increasing aches and pains. Another thing that increases with age is the risk of sleep disorders such as restless legs syndrome, insomnia, and sleep apneathe cessation of breathing during sleep, which can occur when the airway collapses many times per hour and shuts off the flow of oxygen to the heart and brain, leading to many brief awakenings.


Many people gain weight as they age, too. Interestingly, chronic sleep restriction increases levels of appetite and stress hormones; it also reduces ones ability to metabolize glucose and increases the production of the hormone ghrelin, which makes people crave carbohydrates and sugars, so they get heavier, which in turn raises the risk of sleep apnea, creating a vicious cycle. Some researchers speculate that the epidemic of obesity in the U.S. and elsewhere may be related to chronic sleep loss. Moreover, sleep-disordered breathing increases the risk of high blood pressure and heart disease due to the strain of starving the heart of oxygen many times per hour throughout the night.


As we age, the circadian window during which we maintain consolidated sleep also narrows. Thats why airline travel across time zones can be so brutal as we get older. Attempting to sleep at an adverse circadian phasethat is, during our biological daytimebecomes much more difficult. Thus, if you take a 7 PM flight from New York to London, you typically land about midnight in your home time zone, when the homeostatic drive for sleep is very strong, but the local time is 5 AM. Exposure to daylightthe principal circadian synchronizerat this time shifts you toward Hawaiian time rather than toward London time. In this circumstance, the worst possible thing you can do is rent a car and drive to a meeting where you have to impress people with your mental acuity at the equivalent of 3 or 4 in the morning. You might not even make the meeting, because you very easily could wrap your car around a tree. Fourteen or 15 hours later, if youre trying to go to bed at 11 PM in the local time zone, youll have a more difficult time maintaining a consolidated nights sleep.


So sleep deprivation, in your opinion, is a far more serious issue than most executives think it is.


Yes, indeed. Putting yourself or others at risk while driving or working at an impaired level is bad enough; expecting your employees to do the same is just irresponsible. It amazes me that contemporary work and social culture glorifies sleeplessness in the way we once glorified people who could hold their liquor. We now know that 24 hours without sleep or a week of sleeping four or five hours a night induces an impairment equivalent to a blood alcohol level of .1%. We would never say, This person is a great worker! Hes drunk all the time! yet we continue to celebrate people who sacrifice sleep. The analogy to drunkenness is real because, like a drunk, a person who is sleep deprived has no idea how functionally impaired he or she truly is. Moreover, their efficiency at work will suffer substantially, contributing to the phenomenon of presenteeism, which, as HBR has noted, exacts a large economic toll on business. [See Paul Hemps article Presenteeism: At WorkBut Out of It, HBR October 2004.]


Putting yourself or others at risk while driving or working at an impaired level is bad enough; expecting your employees to do the same is just irresponsible.


Sleep deprivation is not just an individual health hazard; its a public one. Consider the risk of occupational injury and driver fatigue. In a study our research team conducted of hospital interns who had been scheduled to work for at least 24 consecutive hours, we found that their odds of stabbing themselves with a needle or scalpel increased 61%, their risk of crashing a motor vehicle increased 168%, and their risk of a near miss increased 460%. In the U.S., drowsy drivers are responsible for a fifth of all motor vehicle accidents and some 8,000 deaths annually. It is estimated that 80,000 drivers fall asleep at the wheel every day, 10% of them run off the road, and every two minutes, one of them crashes.

Countless innocent people are hurt. Theres now a vehicular homicide law in New Jersey (and some pending in other states) that includes driving without sleep for more than 24 hours in its definition of recklessness. Theres a man in Florida whos serving a 15-year prison term for vehicular homicidehed been awake for 30-some hours when he crashed his companys truck into a group of cars waiting for a light to change, killing three people. I would not want to be the CEO of the company bearing responsibility for those preventable deaths.


Sleep deprivation among employees poses other kinds of risks to companies as well. With too little sleep, people do things that no CEO in his or her right mind would allow. All over the world, people are running heavy and dangerous machinery or guarding secure sites and buildings while theyre exhausted. Otherwise intelligent, well-mannered managers do all kinds of things theyd never do if they were restedthey may get angry at employees, make unsound decisions that affect the future of their companies, and give muddled presentations before their colleagues, customers, the press, or shareholders.


What should companies be doing to address the sleep problem?


People in executive positions should set behavioral expectations and develop corporate sleep policies, just as they already have concerning behaviors like smoking or sexual harassment. Its important to have a policy limiting scheduled workideally to no more than 12 hours a day, and exceptionally to no more than 16 consecutive hours. At least 11 consecutive hours of rest should be provided every 24 hours. Furthermore, employees should not be scheduled to work more than 60 hours a week and not be permitted to work more than 80 hours a week. When working at night or on extended shifts, employees should not be scheduled to work more than four or five consecutive days, and certainly no more than six consecutive days. People need at least one day off a week, and ideally two in a row, in order to avoid building up a sleep deficit.


Now, managers will often rationalize overscheduling employees. I hear them say that if their employees arent working, they will be out partying and not sleeping anyway. That may be true for some irresponsible individuals, but it doesnt justify scheduling employees to work a hundred hours a week so that they cant possibly get an adequate amount of sleep. Of course, some circumstances may arise in which you need someone to remain at work for more than 16 consecutive hours.


The night security guard, for example, cant just walk off the job if his replacement isnt there, so you will need to have a provision for exceptional circumstances, such as offering transportation home for a sleep-deprived worker. Companies also need executive policies. For example, I would advise executives to avoid taking red-eye flights, which severely disrupt sleep. If someone must travel overnight internationally, the policy should allow the executive to take at least a day to adapt to the sleep deprivation associated with the flight and the new time zone before driving or conducting business. Such a policy requires some good schedule planning, but the time spent making the adjustments will be worth it, for the traveler will be more functional before going into that important meeting. And the sleep policy should not permit anyone, under any circumstances, to take an overnight flight and then drive to a business meeting somewhereperiod. He or she should at least be provided a taxi, car service, or shuttle. A companys sleep policy should not permit anyone, under any circumstances, to take an overnight flight and then drive to a business meeting somewhereperiod.


Companies can do other things to promote healthy sleep practices among employees. Educational programs about sleep, health, and safety should be mandatory. Employees should learn to set aside an adequate amount of time for sleep each night and to keep their bedrooms dark and quiet and free of all electronic devicestelevisions, BlackBerries, and so on. They should learn about the ways alcohol and caffeine interfere with sleep. When someone is sleep deprived, drinking alcohol only makes things worse, further eroding performance and increasing the propensity to fall asleep while also interfering with the ability to stay asleep.


Additionally, companies should provide annual screening for sleep disorders in order to identify those who might be at risk. For example, this past year our team launched a Web-based screening survey that any law enforcement officer in the U.S. can take to help identify whether he or she is suffering from sleep apnea, restless legs syndrome, narcolepsy, or other sleep disorders. Those whose answers place them at high risk are referred for evaluation and treatment by a specialist accredited by the American Academy of Sleep Medicine. [Accredited sleep centers may be found at www.sleepcenters.org.]


Finally, I would recommend that supervisors undergo training in sleep and fatigue management and that they promote good sleep behavior. People should learn to treat sleep as a serious matter. Both the company and the employees bear a shared responsibility to ensure that everyone comes to work well rested.


This corporate sleep policy of yours sounds a little draconian, if not impossible, given peoples crazy schedules.


I dont think its draconian at all. Business travelers expect that their pilots wont drink before flying an airplane, and all of us expect that no driver on the highway will have a blood alcohol level above the legal limit. Many executives already realize that the immediate effect of sleep loss on individuals and on overall corporate performance is just as important. A good sleep policy is smart business strategy. People think theyre saving time and being more productive by not sleeping, but in fact they are cutting their productivity drastically. Someone who has adequate sleep doesnt nod off in an important meeting with a customer. She can pay attention to her task for longer periods of time and bring her whole intelligence and creativity to bear on the project at hand.


What do you think about the use of drugs that help people fall asleep or that shut off the urge to sleep?


These agents should be used only after a thorough evaluation of the causes of insomnia or excessive daytime sleepiness. Patients too often think theres a silver bullet for a problem like insomnia, and doctors too easily prescribe pills as part of a knee-jerk reaction to patient requests during the final minutes of an office visit.


The causes of insomnia are subtle and need to be carefully investigated. These can be from too much caffeine, an irregular schedule, anxiety or depression, physical problems such as arthritis, use of other medications, and so onand only a careful evaluation by a doctor experienced in sleep medicine can uncover the causes. I once saw a professor who complained of difficulty sleeping at night, and only after taking a careful history did we find that he was drinking 20 cups of coffee a day. He didnt even realize he was drinking that much and didnt think about the fact that so much caffeine, which has a six- to nine-hour half-life, would interfere with his ability to sleep. Prescribing a sleeping pill for his insomnia without identifying the underlying cause would have been a mistake.

There are non-pharmacological treatments for insomnia that seem very promising, by the way. Cognitive behavioral therapy, or CBT, helps people recognize and change thoughts and behaviors that might be keeping them awake at night. A researcher named Dr. Gregg Jacobs at Harvard Medical School has reported that CBT works better over both the short and the long term than sleeping pills do.


Sometimes executives simply have to function without much sleep. What are some strategies they can use to get by until they can go to bed?


Though there is no known substitute for sleep, there are a few strategies you can use to help sustain performance temporarily until you can get a good nights sleep. Obviously, executives can drink caffeine, which is the most widely used wake-promoting therapeutic in the world. Naps can be very effective at restoring performance, and if they are briefless than a half hourthey will induce less grogginess upon awakening. Being in a novel or engaging circumstance will also help you stay alert. Exercise, standing in an upright position, and exposure to bright light are all very helpful.


Human beings are amazingly sensitive to light. In fact, the color of light may also be important. Exposure to shorter wavelength blue light is particularly effective in suppressing melatonin production, thereby allowing us to stay awake during our biological night. Photon for photon, looking up at the blue sky, for example, is more effective in both resetting our biological clock and enhancing our alertness than looking down at the green grass.


While all these things can help an executive function in an emergency, I must reiterate that he or she should still not drive when sleep deprived, even if a cup of coffee or a walk on a sunny day seems to help for a little while.


Do you get enough sleep?


Like everyone else, I try to, but I dont always achieve it.


Whats New in Sleep?


Sleep science is advancing on a number of frontiers that, over time, may cause us to rethink everything from our personal habits to public policy. Heres a short sampling of these new developments.


Sleep is power.


Your mother was rightto perform at your best, you need sleep. Discoveries about sleep cycles have given researchers new insight into the specific roles sleep plays in overall health and performance. For example, there is growing evidence that sleep aids in immune function, memory consolidation, learning, and organ function. Some researchers now think sleep may be the missing link when it comes to overall health, safety, and productivity, says Darrel Drobnich, the senior director of government and transportation affairs for the National Sleep Foundation. One new field of study is looking at a specific correlation between sleep and productivity, and the benefits of what sleep researchers call a power napa 20-minute period of sleep in the afternoon that heads off problems associated with cumulative sleep deficit.


Move over, Ambien.


Ambien, the sleep aid from drugmaker Sanofi-Aventis, is now de rigueur for the sleepless, ringing up $1.4 billion annually in U.S. sales alone. While Ambien has fewer side effects than most over-the-counter sleep aids, its still a blunt instrument, neurophysiologically speaking. All of the current products on the market, including Ambien, take a sledgehammer to specific receptors in the brain, says Dr. Robert McCarley, the head of psychiatry at Boston VA Medical Center and a professor of psychiatry at Harvard Medical School. They have several negative side effects, ranging from disassociated states of consciousness to potential addiction. They also tend to lose their effectiveness over time. Researchers hope a new family of sleep-inducing drugs will function closer to the bodys natural sleep mechanisms and so avoid problems associated with sedatives like Ambien.

One such new drugRozerem, from Japanese drug giant Takedatargets melatonin receptors in the brain. As researchers learn more about the bodys internal sleep mechanisms, McCarley believes, sleep aids will inevitably improve.


On the other side of the equation, the pharmaceutical company Cephalon is now marketing modafinil, a drug that helps people function well on very little sleep without suffering the ill effects of common stimulants. Sold under the commercial trade name Provigil in the U.S., modafinil was originally prescribed to treat narcolepsy; its now used to promote wakefulness among those who cant afford to go to sleep (such as field soldiers in war zones). Studies have shown that subjects taking modafinil are able to stay alert with only eight hours of sleep during an 88-hour period. While modafinil sounds like a dream drug, no one yet knows what effects may result from more than occasional use.


Car drowse alarms.


By the end of the decade, automakers will offer cars outfitted with devices designed to keep drowsy drivers from falling asleep at the wheel. Some may use cameras to scan drivers eyes for droopiness, or to sense when people are loosening their grip on the steering wheel, and then sound an alarm. In 2005, Ford and Volvo announced that they were working on a system called Driver Alert, consisting of a camera that measures the distance between the vehicle and the markings on the surface of the road. If the driver starts to swerve, an alarm goes off and a text warning appears on the dashboard. Another approach under consideration by the U.S. National Highway Traffic Safety Administration is the development of intelligent highways equipped with specialized sensors that continuously track vehicle trajectory and speed.


Tomorrows workforce needs sleep now.


Businesses need an educated workforce; ironically, school is interfering. The current high school schedule in the U.S., which typically begins around 7:20 AM, threatens the neurological development and health of adolescents, whose homeostatic drive operates differently from adults. Most teens experience a delayed sleep phase, in which melatonin is released around 11 PMan hour later than in most adults. Students who finally go to sleep by midnight and wake at 6 experience a chronic sleep deficit, which disrupts their ability to learn and puts them and you at risk on the roads. In the U.S., researchers and sleep advocates are now working closely with school districts, communities, and educators to change school start times so that students can get more sleep. Bronwyn Fryer


Dr. Czeisler is the incumbent of an endowed professorship donated to Harvard by Cephalon and consults for a number of companies, including Actelion, Cephalon, Coca-Cola, Hypnion, Pfizer, Respironics, Sanofi-Aventis, Takeda, and Vanda.


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Sleep Apnea Questionaire


SNORING IS A SYMPTOM OF SLEEP APNEA

Sleep apnea can be a life threatening disease. Determine whether you may have sleep apnea by reading the list below and keep track of how many that apply.


1) I have been told that I snore.


2) I have been told that I stop breathing during sleep.


3) I wake up gasping for breath during the night.


4) I feel excessively sleepy and tired during the day.


5) I have high blood pressure.


6) I have diabetes


7) I am a restless sleeper.


8) I perspire at night.


9) I frequently awaken with headaches.


10) I am overweight or I am gaining weight.


11) I seem to be losing my sex drive.


12) Others have noticed changes in my personality.


13) I have trouble sleeping when I have a cold.


14) I feel depressed and lack motivation.


15) I have problems with memory and concentration.


16) I wake up to urinate frequently at night.


17) I wake up with a dry mouth or sore throat.


18) I seldom remember my dreams.